Kaspars Upmanis, VP Product
The world of work is changing, and traditional ways of managing people are no longer fit for purpose. Organizations are facing an unprecedented global challenge never seen before, causing disruption to life. The world of work has undergone a rapid transformation, and every business has to now work in a completely different way. This is creating huge problems for many businesses, who now have to completely rethink the way they manage and engage their workforce. At this juncture, modern technology intervenes in a most welcome manner, streamlining existing workflows to help keep continuity for the country’s workers. Keeping in mind the difficulties and complexities HR professionals face within an organisation, CakeHR, an award-winning HR solutions provider, delivers comprehensive, yet extremely flexible technologies that significantly simplify the management of a workforce.
Founded in 2012, the company initially designed and built software for leave management. Since then, the global appreciation and high adoption rate of CakeHR’s services motivated Kaspars Upmanis, VP Product, CakeHR by Sage, and his team to further develop the software and satisfy their clientbase’s ever evolving needs. Moreover, following its acquisition by Sage, a multi-faceted global software company, CakeHR is able to “further its vision of providing an easy-to-use, powerful, and always-accessible HR platform to any organization,” adds Upmanis. Today, the company is at the forefront of offering complete cloud-based HR solutions with extensive modularity to provide the utmost flexibility and configurability. CakeHR’s wide range of modules includes management of leaves, timesheets, shift scheduling, expenses, reporting, mobility, onboarding, and integrations. The company’s platform is developed such that it meets the various client’s requirements, rules, and legal regulations across different countries.
“Our six modules—Leave management, Performance, Timesheets, Shift Scheduling, Expenses, and Recruitment offer the next level of convenience for HR professionals,” expresses Upmanis. Such inclusive efforts from the company perfectly ties in with its founding mission of creating an HR application with the ultimate user experience (UX).
We have an app with CakeHR’s elegant platform, that brings all aspects of HR and colleague wellbeing together in a frictionless self-service experience that just works
CakeHR’s engineers also designed the software to support 360-degree feedback features supplemented by surveys, goal-oriented questions, and one-on-one meetings between peers and management executives to enhance overall productivity and efficiency on the shop floor.
Such capabilities drive better customer satisfaction, which is a priority for CakeHR—where every member of an organisation is empowered to confidently exercise their professional rights. The company helps its customers pay, manage, engage their workforce more efficiently, regardless of the colleagues’ location, within a single platform. This allows an organisation’s C-suite focus on their operations and overall business more effectively as well. CakeHR dedicates a significant amount of time to conduct meetings with its clients to understand their perspectives, culture, and existing HR workflows. For instance, some enterprises place emphasis on time discipline and expect their employees to be extremely punctual, while others may focus on ensuring workers reach deadlines rather than the hours worked. Gaining comprehensive insights about such nuances helps Upmanis and his team to serve each customer better, and deliver personalised solutions.
To further elucidate on CakeHR’s capabilities, Upmanis shares the story of a large airline company with 1300 employees. The customer was in need of an efficient 360 degree feedback system, and wanted to upgrade from their existing traditional paper-based methods. “It became really difficult for them to manage their records,” adds Upmanis. CakeHR successfully built a new HR module for the airliner that worked in real-time and seamlessly integrated with their existing systems. CakeHR’s solution helped the customer and its employees understand each other better and created a healthy, productive working environment with minimal downtime. With an additional mobile-based application, CakeHR further enhanced the customer’s UX.
Moving forward, the company intends to provide its customers with a holistic digital and mobile experience as the result of its ongoing research and development. “We have an app with CakeHR’s elegant platform that brings all aspects of HR, Payroll, and employee wellbeing together in a frictionless self-service experience that just works,” concludes Upmanis.